How to help the organisation obtain the best results?
Direction and/or strategic design plans
DEP Institute offers aid in the identification, definition and analysis of the information necessary for making decisions and focusing one’s efforts on the development of the project on the part of the organisation.
How to guarantee quality in management?
Plans for quality in management
Design and implementation of the methods, realisation of the procedures and development of the system of indicators for continuous improvement and excellence in the management of the organisation.
What are the best practices in the sector, and how does one take advantage of them?
Benchmarking, prospectives and trends
The search for and analysis of information at the national and international level, as well as the consultations from experts allow for a process of comparability to be carried out, as well as the development of rankings and the description of future trends.
What are my users like and what do they think? Do I offer what they need?
Product and services satisfaction surveys
DThese studies for measuring needs and satisfaction are key in order to get to know and quantify the evaluations, habits and expectations of all the collectives involved in the services that our organisation offers.
How to take advantage of the networks’ potential?
Diagnosis, intervention, and evaluation of social networks
The analysis of presence and existing content on the network allows for mapping and identification of important messages and agents, the construction of an index of influence and positioning, and for the oversight of information regarding the organisation, on-line as well as off-line.
What resources are available to the territory?
Census, quantification and mapping
Exhaustive collection of information in order to define, quantify and describe infrastructures (housing, centres, etc.), professional unions, social communities, training offers, work places, businesses…
How to measure and follow phenomena that are difficult to quantify?
Development of indicators systems
Design of indicators and measurement tools for getting to know the social reality, overseeing their evolution and evaluating the impact of different actions.
Which are my business opportunities?
Studies on prospectives, detection of opportunities and viability plans
Analysis of the possibilities for development and/or reformulation of a service/product, and projection of future scenarios for the realisation of the objectives set forth.
Does my organisation optimise its resources?
Diagnosis of the evaluation and internal operations
Evaluating the organisation itself, graphs and operational strategies, help in the optimisation of internal tasks and production.
How do I influence the environment?
Studies of socio-economic impact on the territory
The direct and indirect impact that an infrastructure, event or business opportunity has on the territory, fulfil the complete vision of what every company contributes to the environment.
What are my real odds of being chosen?
Opinion, electoral and political studies
Studies on matters of attitudes and opinions are a valuable and rigorous tool for getting information that allows for one to get to know and quantify the evaluations, habits and expectations of the citizenry.
How can I get to know and prioritise the needs of the citizens?
Diagnosis of the needs of the population
Research based on obtaining information, starting with secondary data and opinion studies that are useful for detecting necessities (services, equipment, etc.).
How to measure the impact of public policies?
Evaluating implementation and impact
Analysis of cost-benefit, efficiency and satisfaction regarding public policies for contributing to the improvement of the decision-making processes and making alignments with the needs of the citizens.
How to provide explanations and make the citizens participants?
oGov (Open Government) Strategies
Dynamics of permanent conversation with the citizens, communication of accounts and results for strengthening citizen participation and transparency. Development of on-line consultancy platforms for statistical, sociological and management-related indicators.