Sant Cugat Sociological Observatory and Strategic Indicators
The City Council of Sant Cugat created in 2003 a Sociological Observatory to collect the opinion of citizens about their municipality and municipal management. The main objective of this instrument is to capture the knowledge and appreciation of the population about the city itself and about the actions, services and facilities of the City Council.
The Sociological Observatory and the Strategic Indicators allow a continuous analysis and monitoring of the opinion of the citizens about the state of the city, its problems and the evaluation of the strategic objectives of the City Council and the implemented public policies. In this sense, the main areas of interest of the Observatory are: citizens, the city, services and the municipal government.
Sant Cugat City Council has had the support of D’EP Institut for the annual realization of three telephone surveys among 1,000 people and three focus groups, and the updating and maintenance of its social indicator system.
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